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Question on Expired - Active Courses in Central Repository

  • January 2, 2024
  • 1 reply
  • 125 views

Hello everyone,

I recently ran into a course that expired on 12/31. It shows up as expired in the central repository, as it was imported from the content marketplace.

We’d still like to use the course in our training, so my question can these courses that are marked as ‘expired’ be toggled to ‘active’ so they can be used again.

So far I haven’t been able to find any clear answer to this question in any help documents.

I can also confirm that the course settings don’t contain anything where the validity was set to expire, it seems to be something with the content marketplace and the central repository.

Any ideas?

Best answer by LizaK.

Hi @moconnell many thanks for your message. The ‘expired’ status means that the original publisher of the content has decided to retire it. The status cannot be reverted.

Our advice would be to request an alternative course from your content curator or via the Docebo Support team so they can source the right content for you and your learners. Thank you 

1 reply

LizaK.
Docebian
  • Docebian
  • Answer
  • January 5, 2024

Hi @moconnell many thanks for your message. The ‘expired’ status means that the original publisher of the content has decided to retire it. The status cannot be reverted.

Our advice would be to request an alternative course from your content curator or via the Docebo Support team so they can source the right content for you and your learners. Thank you