Recertification Issue

  • 2 September 2022
  • 1 reply
  • 123 views

Userlevel 1

Hi All, 

We are currently facing the below mentioned issue w.r.t to recertification in Docebo.

Past Scenario - Our old LMS tool worked in the following manner -

Set of a learning plan was established for certification. The moment there are any updates in terms of exams or courses, users would receive a notification to renew their certification /re-certify only the updated courses or exams. Expiration date would be set to three months for recertification. Certification Validity was automatically updated post successful recertification.

Setting an Expiration to 3 months is not possible in docebo, neither is automatic recertification and the only way we can achieve this is now in docebo is by changing the validity manually for every individual user which will create Tons of manual work hence not an ideal solution!

We also thought about launching yearly certifications but this solution has not been accepted due to the fact that users will need to recertify each and every year which is too much work for them.

Please advise. Thanks in advance.


1 reply

Userlevel 7
Badge +7

Hi @Pathansan.

Take a look at this guide - it may help.

What you need is something desired by many - a model of recertification that is coupled with a roaming certification approach. That model can only be achieved asynchronously when all multiple attempts for courses are recorded and are honored by the system.

Annual windows of training work but will result in multiple learning objects being needed. You may find yourself needing to honor creating those course containers anyway so that people can be “in cycle”.

Beyond that - I would recommend an external database to try to keep the noise straight on those certifications.

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