Report Help - Need report showing "Completed" AND "In Progress" for specific timeframe

The frustration you're describing is one of the most common reporting pain points I see when working with organizations on Docebo — the completion date filter naturally excludes "In Progress" users because they don't have a completion date yet. That's exactly why your report drops them.

Here's the approach that works:

Use a Users – Courses custom report (Admin Menu → Reports → New Report). The key is in how you set up the filters:

1. Set Enrollment Status to include both "Completed" and "In Progress" — you can select multiple statuses
2. For the date dimension, avoid using Completion Date as your primary filter (that's what's hiding your In Progress users). Instead, check if your report type offers a Session Date or Enrollment Date filter for the timeframe
3. Add Score as a column — this gives you the actual pass/fail picture beyond just the status label

The honest reality is that Docebo's native reporting has a structural limitation here: there's no single date filter that cleanly captures "everyone who interacted with this exam in March" across both statuses. II can recommend using one of two workarounds:

Option A — Two scheduled reports merged: One report filtered by Completion Date for your target month (catches your passers), and a second filtered by Enrollment Status = In Progress with no date restriction. Schedule both monthly and merge the exports — takes about two minutes once saved.

Option B — API approach: If you have technical resources available, Docebo's API (/course/v1/courses/enrollments) supports filtering by multiple enrollment statuses and date ranges in a single call. This gives you exactly the monthly pass/fail snapshot you're looking for without the export-and-merge workaround. It's a more robust long-term solution if you're pulling this data regularly.

More detail on custom report filters here: Configuring Filters for Custom Reports

And this troubleshooting guide addresses exactly the issue you're hitting: Troubleshooting Common Issues with Custom Reports

Happy to go deeper on either approach if it helps.