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Slide converter stuck after click publish content

  • November 8, 2023
  • 4 replies
  • 33 views

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Have you ever noticed our slide converter option get Stucks after we successfully load ppt/pdf file and click publish at the end? 

Page got stuck without showing the content is converted or not. Each time, I need to refresh the page to view the content is published.

Is that the same for everyone or did I miss something?

Best answer by Daniel

Hi @Baskaran venugopal 

I just tested the slide converter on our platform and the same thing happened to me. In my case, it got stuck on the following page and I had to reload the page to see if it had been published. It might be worth contacting support to let them know that there is a problem.

 

4 replies

Daniel
Hero III
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  • Hero III
  • Answer
  • November 8, 2023

Hi @Baskaran venugopal 

I just tested the slide converter on our platform and the same thing happened to me. In my case, it got stuck on the following page and I had to reload the page to see if it had been published. It might be worth contacting support to let them know that there is a problem.

 


alekwo
Guide III
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  • Guide III
  • November 8, 2023

@Baskaran venugopal yes, it has always been like this.


Forum|alt.badge.img+3

Hi @Baskaran venugopal 

I just tested the slide converter on our platform and the same thing happened to me. In my case, it got stuck on the following page and I had to reload the page to see if it had been published. It might be worth contacting support to let them know that there is a problem.

 

Indeed. Better to reach out support team asking a fix for this.


Bfarkas
Hero III
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  • Hero III
  • November 10, 2023

@Baskaran venugopal yes, it has always been like this.

^ yup….and has always been….annoying.