Best Answer

Slide converter stuck after click publish content

  • 8 November 2023
  • 4 replies
  • 25 views

Userlevel 5
Badge +1

Have you ever noticed our slide converter option get Stucks after we successfully load ppt/pdf file and click publish at the end? 

Page got stuck without showing the content is converted or not. Each time, I need to refresh the page to view the content is published.

Is that the same for everyone or did I miss something?

icon

Best answer by Daniel 8 November 2023, 07:24

View original

4 replies

Userlevel 7
Badge +3

Hi @Baskaran venugopal 

I just tested the slide converter on our platform and the same thing happened to me. In my case, it got stuck on the following page and I had to reload the page to see if it had been published. It might be worth contacting support to let them know that there is a problem.

 

Userlevel 7
Badge +1

@Baskaran venugopal yes, it has always been like this.

Userlevel 5
Badge +1

Hi @Baskaran venugopal 

I just tested the slide converter on our platform and the same thing happened to me. In my case, it got stuck on the following page and I had to reload the page to see if it had been published. It might be worth contacting support to let them know that there is a problem.

 

Indeed. Better to reach out support team asking a fix for this.

Userlevel 7
Badge +3

@Baskaran venugopal yes, it has always been like this.

^ yup….and has always been….annoying.

Reply