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The use for enrollment rule notifications?

  • April 19, 2023
  • 4 replies
  • 238 views

gwlasiuk
Contributor I
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Hi all,

I was just wondering what the use case is for enrollment rule notifications.

We have quite a few notifications that trigger, say, when a user is enrolled in a learning plan or course, but none are linked to the corresponding enrollment rule. What is the use of doing this opposed to just creating a notification based on enrollment events and not the rule itself?

Thanks! Just - super curious about this.

 

 

Best answer by lrnlab

I was told by support that if you have a notification tied to the course or LP you are assigning, it should appear in the list but we’ve never seen anything on this tab;

If you read the KB article, it is very specific about what you need to do to get it to appear

https://help.docebo.com/hc/en-us/articles/360020128579-Activating-and-Managing-the-Enrollment-Rules-App#subtitle-6

 

4 replies

lrnlab
Hero III
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  • Hero III
  • Answer
  • April 20, 2023

I was told by support that if you have a notification tied to the course or LP you are assigning, it should appear in the list but we’ve never seen anything on this tab;

If you read the KB article, it is very specific about what you need to do to get it to appear

https://help.docebo.com/hc/en-us/articles/360020128579-Activating-and-Managing-the-Enrollment-Rules-App#subtitle-6

 


gwlasiuk
Contributor I
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  • Author
  • Contributor I
  • April 20, 2023

Thanks for the info!

 

This makes sense. I now seeing it working similar to the catalog tab in a course showing the catalogs that are tied to the course and autopopulating accordingly.

 

It would be useful to see, at a glance, what notifications are tied to the content included in an autoenrollment rule. Maybe it’s something I need to bring up as a bug?


lrnlab
Hero III
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  • Hero III
  • April 20, 2023

Thanks for the info!

 

This makes sense. I now seeing it working similar to the catalog tab in a course showing the catalogs that are tied to the course and autopopulating accordingly.

 

It would be useful to see, at a glance, what notifications are tied to the content included in an autoenrollment rule. Maybe it’s something I need to bring up as a bug?

Don't think it’s a bug...they do say it only works with the digest version of User enrolled in a course but I agree that knowing what notification are tied to which items would make a lot of sense...maybe not on this app but an improvement to the Notifications app is overdue and Ould use this.


JGildea
Helper II
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  • Helper II
  • December 7, 2023