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Question

time options

  • September 4, 2025
  • 2 replies
  • 43 views
S
Influencer III
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I have an eLearning course which users are required to complete annually and I don't want to attach a certification to the course as this has historically caused issues within our org.

Some users completed over three years ago and are therefore out of date and their course status is marked completed.  Some users are yet to start and therefore I need to set up notification reminders.  Other users are in progress and have likely not exited the course correctly (completed on an Android device web based browser).

I think I should be:

  1. Setting a notification stating your course has expired.  How do I set the expiry date within the course?  Time options - Course validity period (for 12 months) OR Enrollment validity period with Start calculation from the first access date and set number of days to 365 with soft deadline enabled
  2. Setting a notification reminder to say your course is due to expiry in 3 weeks please schedule time to complete.  Which notification would I use for this?
abartunek
O

2 replies

O
Novice III
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Hello ​@Suzy_q - Yea I understand avoiding the use of certifications as that doesn’t always provide best user experience.

  1. Course validity period (for 12 months) with Start calculation from the first access date and set number of days to 365 with soft deadline enabled.
  2. Use the Course has expired notification & schedule the notification by Before the event. You could consider setting couple of these starting from e.g. 21 days or 3 weeks before and countdown towards the actual expiry date.

Someone else here in the community can have some additional suggestion as well but here are my 2 cents. 😊

0p
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dklinger
Hero III
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  • dklinger
  • Hero III
  • September 4, 2025

Hi - ​@Suzy_q - the only thing to add to the approach. The course has expired I thought was for a different use case (I can be totally mistaken) and was wrapped around publication. Again - I may be totally wrong (as there are so many notifications to keep straight).

 

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