Hello Wise Community,
I’m curious if there is any way to make time zones in notifications in their local zone or change verbiage to say EST. I tried with the Localization Tool, but no luck. The GMT -4 is confusing our users.
Thank you!
Best Answer
Time Zone in Notification: GMT -4
+3Best answer by monica.cheek
Oh Catherine! I wish. I have logged a support ticket in the past about this very thing and the answer is no. System behavior. What we did was put a little blurb in their notification that semi-helps. It is very confusing and I get emails constantly about it.
Here’s what we use -
- 7/24/2024 10:00:00 am - 7/24/2024 12:00:00 pm
(Your time GMT -04:00 America/New_York)
Video conference
You can disregard the GMT information; your class time is indicated after the date. “
I have also have been asked to remove the “video conference” reference but we cannot do that either.
I hope this helps.
+3Oh Catherine! I wish. I have logged a support ticket in the past about this very thing and the answer is no. System behavior. What we did was put a little blurb in their notification that semi-helps. It is very confusing and I get emails constantly about it.
Here’s what we use -
- 7/24/2024 10:00:00 am - 7/24/2024 12:00:00 pm
(Your time GMT -04:00 America/New_York)
Video conference
You can disregard the GMT information; your class time is indicated after the date. “
I have also have been asked to remove the “video conference” reference but we cannot do that either.
I hope this helps.
+3Thank you,
Catherine Small
+3Catherine, I’ve tried changing the coding and it doesn’t work. It’s all about the tags and what Docebo gives us for the coding. Thus this is the reason why we changed our wording. It does help but I still get emails about confusion.
+3Catherine Small
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