I have been asked to provide the time someone spent in an eLearning module.
In the Course Management section I found the course shell and within the reports tab can see the user. Is the Training Material Time, the time they spent overall, as you can see they first accessed it in March and completed it in May, or is it the time spent for their last session? Thanks.
+10it should be a sum total of the time the user interacts with the content.
Quick answer from KB support:
Training material time is the total time a learner spends on course training materials, tracked differently by material type (e.g., videos, files, assignments). It is recalculated daily, excluding inactivity breaks, ensuring accurate measurement of actual engagement with the materials.
+1Hi
The Training Material Time shown in the reports is the cumulative overall time the learner spent across all of their sessions since they first accessed the course, not just their last session.
Docebo calculates this by summing up the tracks generated each time the user interacts with the training materials (from March through May, in your example).
A quick tip from the field: In the organizations I've worked with, when we export and analyze these datasets, we always make sure to pair Training Material Time with the Completion Status rather than just the enrollment status. Looking at the total time spent is much more meaningful when you can correlate it directly with whether they actually crossed the finish line.
Also, keep an eye out for SCORM tracking timeouts. If a user simply closes their browser tab instead of clicking "X" or "Exit" inside a SCORM package, the session might not stop updating immediately and can log up to 8 hours for that single session. If you ever see someone with 8+ hours for a 20-minute module, that is almost always the culprit.
You can read the exact breakdown of how Docebo calculates this in the official documentation here: Checking the course report - Docebo Help
Hope this helps clear things up!
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