We have noticed the following bug/issue:
User learning experiences/results are not kept separate between primary domain and sub-domain, instead they are delivered to the first login method.
Environment:
- Primary Enterprise Domain
- Extended Enterprise sub-Domain
- One person
- Two unique usernames, two unique email addresses, two unique login processes.
Context:
When a learner who is internal to the company and thus has a user account within the primary enterprise domain, also has a user account with a different email address and different username. If they have either recently logged into the primary enterprise account in their internet browser of choice, but the log into the extended enterprise sub-domain with their unique username, Docebo Learn will apply their learning experience when logged into the extended enterprise sub-domain user account to their primary domain enterprise user account.
The Ask:
Docebo should look into this bug/issue developmentally, for underlying causes in coding in how a learner is identified and treated if they have both an internal login / user account, and an external one through Extended Enterprise. In good development design the user accounts are treated separately between primary enterprise and extended enterprise. Since Docebo does not keep this separation and distinction, it stands to reason that Docebo has not followed good development design in this use case.