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Question

Turning off Docebo Marketing popups

  • July 7, 2026
  • 1 reply
  • 32 views
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Has anyone had any luck turning off Docebo Marketing popups that have started appearing since the new interface launch. I’ve tried Elmast’s suggestion (CSS) Hiding contextual help via CSS | Community to no avail. and I note that the feature request:

https://community.docebo.com/ideas/persist-keeping-contextual-balloon-help-turned-off-when-the-user-turns-it-off-4229 appears to have been removed.

Our management team is kind of unhappy that platform marketing is showing up on the platform so we need a way to permanently turn it off/disable it.

 

Craig

 

    1 reply

    Dominik
    Helper I
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    • Dominik
    • Helper I
    • July 7, 2026

    Hi ​@craigr12,

    Not sure about the New Navigation pop-up, but you should be able to deactivate the Companion message via the “Launch Pad”. At least for the learners.

     

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