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Question

Turning off Docebo Marketing popups

  • July 7, 2026
  • 3 replies
  • 77 views
C
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Has anyone had any luck turning off Docebo Marketing popups that have started appearing since the new interface launch. I’ve tried Elmast’s suggestion (CSS) Hiding contextual help via CSS | Community to no avail. and I note that the feature request:

https://community.docebo.com/ideas/persist-keeping-contextual-balloon-help-turned-off-when-the-user-turns-it-off-4229 appears to have been removed.

Our management team is kind of unhappy that platform marketing is showing up on the platform so we need a way to permanently turn it off/disable it.

 

Craig

 

    3 replies

    Dominik
    Helper I
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    • Dominik
    • Helper I
    • July 7, 2026

    Hi ​@craigr12,

    Not sure about the New Navigation pop-up, but you should be able to deactivate the Companion message via the “Launch Pad”. At least for the learners.

     

    G
    • Glenn
    • Newcomer
    • July 22, 2026

    Hi ​@craigr12 ,

    I’m not sure if you’ve had any luck so far but this worked for me:

    Go to your Branding & Design > Custom Styles section.

    And add the following CSS:

    /* 1. Permanently hide the "Companion is here" pop-up */
    app-layout-stacked-popup:has(stacked-popup-companion-content) {
        display: none !important;
    }

    /* 2. Permanently hide the "Navigation designed for efficiency" tour pop-up */
    app-layout-stacked-popup:has(stacked-popup-new-navigation-tour) {
        display: none !important;
    }

    Glenn

      C
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      • craigr12
      • Author
      • Newcomer
      • July 22, 2026

      Thanks Glen.

      Worked like a charm.

       

      Craig

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