Skip to main content
Answer

Typical CSV upload speed?

  • May 17, 2023
  • 2 replies
  • 37 views

JKolodner
Helper III
Forum|alt.badge.img+6

I am trying to upload a CSV file of new users and, boy, is it taking forever. Can anyone tell me the typical time needed for a CSV upload? I do not have reason to believe there is an error as I’ve done this before.  I am going to have to develop processes taking this speed issue into consideration. Thanks!

Best answer by KMallette

@JKolodner How many users and how much time? It can be somewhat relative. If the servers are under a heavy load (from all the other instance users), it can sometime take 5-20 minutes before the background job  is “grabbed” and started. The more users you have in the sheet, of course, it will take more time. In general, though, I find that waiting for the background job queue is usually where the delay comes.

 

2 replies

KMallette
Hero II
Forum|alt.badge.img+9
  • Hero II
  • Answer
  • May 17, 2023

@JKolodner How many users and how much time? It can be somewhat relative. If the servers are under a heavy load (from all the other instance users), it can sometime take 5-20 minutes before the background job  is “grabbed” and started. The more users you have in the sheet, of course, it will take more time. In general, though, I find that waiting for the background job queue is usually where the delay comes.

 


JKolodner
Helper III
Forum|alt.badge.img+6
  • Author
  • Helper III
  • May 25, 2023

Thanks for considering this question. I believe we were experiencing some sort of server issue which has been resolved. Upload times are much improved now.