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Typical CSV upload speed?

  • May 17, 2023
  • 2 replies
  • 37 views
JKolodner
Helper III
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I am trying to upload a CSV file of new users and, boy, is it taking forever. Can anyone tell me the typical time needed for a CSV upload? I do not have reason to believe there is an error as I’ve done this before.  I am going to have to develop processes taking this speed issue into consideration. Thanks!

Best answer by KMallette

@JKolodner How many users and how much time? It can be somewhat relative. If the servers are under a heavy load (from all the other instance users), it can sometime take 5-20 minutes before the background job  is “grabbed” and started. The more users you have in the sheet, of course, it will take more time. In general, though, I find that waiting for the background job queue is usually where the delay comes.

 

- Jen Kolodner

2 replies

KMallette
Hero II
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  • KMallette
  • Hero II
  • Answer
  • May 17, 2023

@JKolodner How many users and how much time? It can be somewhat relative. If the servers are under a heavy load (from all the other instance users), it can sometime take 5-20 minutes before the background job  is “grabbed” and started. The more users you have in the sheet, of course, it will take more time. In general, though, I find that waiting for the background job queue is usually where the delay comes.

 

KMallette, Surgical Training Institute (STI) (previously with Viasat, Inc.)
Bfarkas
JKolodner
Helper III
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  • JKolodner
  • Author
  • Helper III
  • May 25, 2023

Thanks for considering this question. I believe we were experiencing some sort of server issue which has been resolved. Upload times are much improved now.

- Jen Kolodner
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