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Updates to branch structure not automatically being picked up in groups

  • April 22, 2024
  • 1 reply
  • 47 views

Has anyone else noticed that when new branches are created under existing branches, users in the new branches are not picked up in groups with automatic conditions based on branches and descendants? I’ve just found myself having to manually edit each group (without actually changing anything) to get these users to appear correctly.

 

Has anyone found a way around this issue?

1 reply

dwilburn
Guide III
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  • Guide III
  • April 22, 2024

@SCCTracey - if the branch was created after the group was created then the default “yes” setting for descendants may not have been set. But it is easy enough to test by making a group and then adding a sub branch.