Uploading Training Materials Error

  • 15 February 2024
  • 5 replies
  • 39 views
L
Rank
Userlevel 1

I am trying to upload a file training material to the Central Repository and continue to get this Invalid Request error.

 I then tried to upload the file training material directly to a course and instead of the Training Material tab displaying again with the uploaded files, the homepage is begin rendered in the Training Material tab. I tried several times and it just keeps layering one screen on top of the other.

 

I have tried different browsers, logins, and I also cleared my browser history and cache. I appreciate any assistance on this.

5 replies

L
Rank
Userlevel 1

This has been resolved. Thank you.

lrnlab
Rank
Userlevel 7
Badge +7

just so you know, I have seen this odd behaviour at times so what you did, clearing cache, etc. is the best first option. Cant recall if I looked a ticket in all cases but I know I did for at least one and support was able to confirm there was an issue

L
Rank
Userlevel 1

Thank you for your reply. In this case the document file path was too long so the files could not be retrieved. The issue was resolved once I moved my files up to a different folder in File Explorer.

lrnlab
Rank
Userlevel 7
Badge +7

ah yes...have seen that type of issue before and not just on the Docebo products. Thx for the update.

D

I am seeing an issue with this also. When attempting to access the Training Material tab from a course, I am getting the All Channels content showing up.

When I try to create a training material through the Central Repository, I am getting an error.

 

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