Best Answer

User Import size restriction

  • 1 June 2023
  • 3 replies
  • 40 views

Userlevel 2

Hi,

We have created a csv file to import our users daily.  The file size is 39474 KB (39 mb).  I was looking for ideas besides splitting the file into 10 files that others have used to get around the 3mb size limitation.

Thanks in advance for your assistance.

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Best answer by KMallette 1 June 2023, 23:01

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3 replies

Userlevel 7
Badge +5

Hi @michelebanks … if you are still in your “implementation/stand-up” phase, then your implementation manager might be able to help. 

If you have an SFTP server available, then you can use the Automation App. I don’t think it has a file size limit.

Userlevel 2

Thanks for your reply - I checked the knowledge articles for the automation - it doesn’t say specifically if there is file size limit.  I’ll give it a try. 

Userlevel 7
Badge +3

Agree, I think there is a much higher limit when using the ftp/automation route.

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