Hi folks. I’m hoping someone can help me here, I’m running out of things to test.

I’ve had a few users say that the tcourse_link] link i’m using on Notifications are sending them to 403 pages. I’ve tested it myself with some hastily created dummy accounts & I cannot replicate it.

i’ve looked into it & several other users have clearly not had the same issue, they were able to access the course. And one thing that may or may not make a difference is that all the complaints I’ve come across were from internal users. Though not all internal users have this issue with these courses.

I’ve looked through the course details & there’s nothing I can see which should restrict anyone. The only real restriction in the setup is ‘Show the course only to enrolled users’ is selected under Catalog Options, but these users are all enrolled, that’s what triggers the Notifications.

I’ve read through a few other posts on this topic & they mostly suggest that there’s some setting that’s getting in the way, but as mentioned, I don’t see anything that should block access, & I don’t see any consistency in who is & who is not getting these 403s.

Any input would be appreciated.

Thanks!
Nate