Hey community,
As a little background, we use users position ID’s as their username because we merge it that way from ADP. But we noticed that since our employees help out at our other stores, they have another account created with a different position ID (but the rest of their information like name and email are the same).
One of their accounts, the one that is her main store, has her supervisor correctly listed for “reports to”, but for the other account for the store she is helping at, the supervisor was not added. She has no supervisor listed there even though it was in our ADP file when we imported them via CSV.
She did all her work on the account without a supervisor but i am planning to merge her two accounts and have her data transferred to the main store account. We noticed this because her checklists were “not available” due to her not having a supervisor listed (our checklists need supervisor approval)
Is there a reason the supervisor was not added even though she has a different position ID and different supervisor?
