Greetings!
The highest level managers within our organization's platform have visibility over the team members directly reporting to them. However, they do not have visibility over the team members of those direct reports.
Is it possible for our highest level managers to have visibility over team members who are not directly reporting to them?
Thank you :)
+10Anyone in a direct line should be visible and can be included in reports generated via My Team > Reports
and so on down the chain
On our end, our Regional Managers hold the highest level of managers. However, when they look at their Team Members section, it is not arranged hierarchichally. All their team members can be seen on the list, regardless of their hierarchy within the team.
What
If this is not happening, then I would review is the company hierarchy set correctly and are the direct managers set per team.
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