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Question

Vimeo videos shared as assets - not showing in reports

  • March 11, 2026
  • 1 reply
  • 3 views

Hello -

 

I’m currently building a new library of videos - not meant to be courses but rather prompts for people to watch without the friction of having to enroll in a course to be able to watch them. We are using Coach and share for it (I believe a legacy product?), and what we are currently experiencing is that the videos uploaded as vimeo links are not showing up in channel reports - nor are showing up in Harmony searches. Has anyone experienced anything similar or found a solution for this? Thanks

1 reply

Moshe.Machlav
Novice III
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This is a known behavior rather than a bug, and it ties directly into a tension that comes up often — wanting frictionless video access without enrollment, while still getting reliable tracking and discoverability.

On the Channel reports side: Link-type assets (like Vimeo URLs) generate far fewer trackable events than natively uploaded videos. When a learner clicks a Vimeo link, playback happens in Vimeo's player — so Docebo can only record that the asset was accessed, not watch time or meaningful completion data. This is why those assets appear thin or missing in the Channel Statistics and Asset Statistics reports. More detail here: Discover, Coach & Share Reports.

On the Harmony search side: Harmony indexes titles, descriptions, tags, and — critically — audio transcripts. For natively uploaded videos, Docebo's AI processes the audio and auto-generates searchable content. For external Vimeo links, there's no audio to process, so Harmony only has whatever title and description you manually added. Thin metadata = invisible to search.

The deeper issue — and a thread worth reading: This is actually the same challenge explored in this community discussion, where the conclusion was that channels alone can't provide the tracking most organizations actually need. What one organization I've worked with landed on is using micro-courses with Focus Mode — courses configured to open directly into full-screen video playback, bypassing the enrollment feel entirely. You get proper completion tracking (Docebo tracks actual watch progress at 90% for short videos), full Harmony indexability, and an experience that feels no heavier than browsing a channel. The "course" wrapper becomes invisible to the learner.

If switching off Vimeo links isn't possible, at minimum enrich every asset with a detailed description and manual tags — that gives Harmony something to work with. But if the goal is true reporting and discoverability, the micro-course approach is worth seriously evaluating.