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Best Answer

Web conferencing Sync Error when importing

  • January 17, 2024
  • 1 reply
  • 59 views

steveninfinger
Helper III
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Use Case: We import our sessions into our ILT courses. We are moving from WebEx to MS Teams. If there’s a sync error between Docebo and the web conferencing tool, the class cannot launch.

 

Does anyone know of a way to determine post-import if there were any sync errors so we can correct them before the session start time?

Best answer by steveninfinger

I found it. It can be pulled from the background jobs. Extra details for anyone coming across this thread. Super admin can see all background jobs, and power users can only see  their background jobs. 

 

 

1 reply

steveninfinger
Helper III
Forum|alt.badge.img+8
  • Author
  • Helper III
  • Answer
  • January 17, 2024

I found it. It can be pulled from the background jobs. Extra details for anyone coming across this thread. Super admin can see all background jobs, and power users can only see  their background jobs.