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Answer

Where is the View Logs Link and/or Button?

  • September 22, 2021
  • 3 replies
  • 160 views

In the Manager User Guide, it says that if there is an error when enrolling users to content, a warning message will display and to click the View Logs Link then click the View Logs Button. (See below)

“Press Confirm to complete the action. In case of errors, a warning message will be shown at the bottom of the My Team page, with a link to the enrollment log file. Click on the View Logs link, a right panel will open listing the courses where the enrollment ended with errors.”

The warning message does not contain any links; it just says to click the View Logs button. Where is the View Logs button?

Best answer by erin.brisson

This bug has been resolved so you can now see the VIEW LOG button!

3 replies

erin.brisson
Docebian
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  • Docebian
  • September 23, 2021

Hi @LibraryTrainer, I’ve reached out to the team to get an answer fo you. Stay tuned!


erin.brisson
Docebian
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  • Docebian
  • September 24, 2021

@LibraryTrainer thank you for your patience! After the team’s investigation, they determined that this is a bug. Therefore, I have created a support ticket on your behalf to get this corrected. Thanks for bringing it to our attention and I’ll keep you posted!


erin.brisson
Docebian
Forum|alt.badge.img+3
  • Docebian
  • Answer
  • November 1, 2021

This bug has been resolved so you can now see the VIEW LOG button!