Why are links clickable in email notifications but not in the in site notification? It is the exact same text in both. Is this an error or is this how the system works?
Why are links clickable in email notifications but not in the in site notification?
Userlevel 7
+8
Hi
I’m talking about triggered emails where the ink is added by the short code. Lots of courses and different departments, we don’t want to manually add the link.
Userlevel 7
+1
What you observe is that most email programs automatically “convert” any URL in the text into a clickable link, however this is not a function of Docebo, but of the email client.
So, this is not happening when the notification is presented on the platform. If you didn’t properly format the notification the URL is just considered as a text, hence different experience.
When you’re adding short codes that will render into links, you need to use the “Insert link” function, to make them clickable:
Userlevel 2
Userlevel 7
+8
they should be clickable for sure...you might need to go into “source code” mode to ensure the link is setup properly...click the “ < > “ symbol but you need to know HTML to make sense of what’s there.
what comes thru as “null” exactly” when you click it or when you view it?
Userlevel 2
they should be clickable for sure...you might need to go into “source code” mode to ensure the link is setup properly...click the “ < > “ symbol but you need to know HTML to make sense of what’s there.
what comes thru as “null” exactly” when you click it or when you view it?
See how nothing is displayed after “answered your question:” of the notification?
When I put in just the source code without using the hyperlink button, it comes through like this (just the url in text, not a hyperlink):
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