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Why does the data refresh take so long for reporting?

  • November 16, 2022
  • 2 replies
  • 55 views

Everytime there is a data refresh it takes up most of the day, it seems highly inefficient for something that is tracked

2 replies

lrnlab
Hero III
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  • Hero III
  • November 16, 2022

When it’s running as expected, it should only take a few seconds, maybe minutes but not more than that. You may also be affected by the data lake issues...you should log a ticket.

 


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  • Former Docebian
  • November 16, 2022

@gracesharpe Thank you for bringing this to our attention! As @lrnlab says, I would suggest logging a ticket with our support team if you are experiencing data refresh issues. They’re rock stars at figuring out where unusual behavior is coming from!