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Workarounds for ILT 1-hour start notification?

  • February 24, 2023
  • 3 replies
  • 102 views
gwlasiuk
Contributor I
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I recently found out that the ILT session starting notification only works with events on the hour - otherwise, if the event is - say 10:30 - the notification will be sent at 9. Has anyone experienced this issue, and if so, did you find a workaround?

 

Thanks!

Best answer by Bfarkas

Only real workaround I know of is to not use the built in ones, but requires some setup no matter what path you go down for them (docebo connect, true calendar invites with reminders on, export reports and mail merge reminders, etc.)

gwlasiuk

3 replies

Bfarkas
Hero III
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  • Bfarkas
  • Hero III
  • Answer
  • February 26, 2023

Only real workaround I know of is to not use the built in ones, but requires some setup no matter what path you go down for them (docebo connect, true calendar invites with reminders on, export reports and mail merge reminders, etc.)

E
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  • elliott.v
  • Former Docebian
  • February 28, 2023

Seconding @Bfarkas. Timed notifications have limitations, but if you’d like a more accurate type of notification for this purpose, I highly recommend you consider opening an Idea! We’re always looking for feedback :)

Elliott V.
Bfarkas
gwlasiuk
gwlasiuk
Contributor I
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  • gwlasiuk
  • Author
  • Contributor I
  • March 2, 2023

I think for now we’re just going to change the language to ‘starting soon’ until we find another option via custom notifications. Thanks so much for the help! 

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