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A quick trick to make internal User IDs visible in User Management

  • April 16, 2026
  • 3 replies
  • 12 views

Moshe.Machlav
Helper III
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One of the things that constantly slows me down when running tests or setting up API enrollments is having to dig around to find a user's internal Docebo User ID.

In most organizations I work with, we end up needing those system IDs regularly for troubleshooting, reporting, or integration work. To stop wasting time clicking into individual profiles, I started implementing a simple Docebo Connect workaround that makes the ID visible right in the standard User Management list.

Here is the approach:

  1. Create a new text field called "User ID" (if you haven't set these up before, check the https://help.docebo.com/hc/en-us/articles/360020125379-Creating-and-managing-user-additional-fields ).

  2. Set up a Docebo Connect recipe that triggers on the User Created event.

  3. Have the recipe automatically update the user's profile, mapping the system-generated internal ID into your new custom field.

  4. Go back to User Management and add your new custom field as a visible column.

I'm building out a library of these Docebo Connect recipes to share with the community. To get the step-by-step setup for this one, and so I can update you as I release new ones, just drop your email in here to access the library: https://digitalstep.biz/recipes/

If there's a specific recipe or automation you're trying to figure out, let me know in the comments below!

3 replies

sjennings78
Guide III
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  • Guide III
  • April 16, 2026

I hate that there are so many data points like that, where you can’t easily display them in a column.  The work-around is very much appreciated!


lrnlab
Hero III
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  • Hero III
  • April 17, 2026

You can also just use the user export report to get that ID (checked by default when you export). It’s also visible under the Audit Trail app as it’s tracked on all transactions.


Moshe.Machlav
Helper III
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  • Author
  • Helper III
  • April 17, 2026

You can also just use the user export report to get that ID (checked by default when you export). It’s also visible under the Audit Trail app as it’s tracked on all transactions.

Yeah, I know, but those extra clicks are exactly what I'm trying to avoid here.