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Download Training Materials

  • Sep 1, 2022 9:26 AM UTC
  • 34 replies
  • 12300 views

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34 replies

anna.messner
Helper I
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​@roberto.moscatelli Thanks so much for posting this information!

Quick question - do you have to be enrolled to the course in order for this to work? That seems to be the case with my initial attempts, I get a 403 permission denied error if I’m not enrolled to a course that I’m trying this pull on (see screenshot)

. 


dwilburn
Guide III
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  • Guide III
  • Aug 15, 2025 4:26 PM UTC

​@roberto.moscatelli Thanks so much for posting this information!

Quick question - do you have to be enrolled to the course in order for this to work? That seems to be the case with my initial attempts, I get a 403 permission denied error if I’m not enrolled to a course that I’m trying this pull on (see screenshot)

. 

Yes ​@anna.messner that appears to be the case.

 

 


Is there a fix for when it doesn’t change from “"job_status": "in_progress"” ?  I have been trying to download a video for over an hour, but it doesn’t seem to progress beyond that state.  

 

Thanks

​@Lindsey Elkins when job is stuck in “in progress” try with different user. Usually it helps, hope this will be fixed soon


Hello @roberto.moscatelli 

I try and follow these instructions but when it comes to the authorization is required page, I get an access denied screen:

I am a super admin and I am enrolled in the course. Could the issue be that we don’t use passwords to get into Docebo but use SSO?

I too get the same error, any help?


dwilburn
Guide III
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  • Guide III
  • Feb 2, 2026 1:26 PM UTC

Hello @roberto.moscatelli 

I try and follow these instructions but when it comes to the authorization is required page, I get an access denied screen:

I am a super admin and I am enrolled in the course. Could the issue be that we don’t use passwords to get into Docebo but use SSO?

I too get the same error, any help?


Hi, you need to go into your account in Docebo and set a password (I use the auto generate button) and then use that username and password for the account.

Your SSO password will not work.​​​​​​​


  • Newcomer
  • Apr 7, 2026 12:30 PM UTC

Is there a validity period for the download link. Cuz I shared it with a colleague and they cannot access it after a day.


dwilburn
Guide III
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  • Guide III
  • Apr 7, 2026 12:37 PM UTC

Is there a validity period for the download link. Cuz I shared it with a colleague and they cannot access it after a day.

Hi ​@Vikram - that is correct. A solution is needed that will take this output and download the content into storage of your choosing. I haven’t gone any further with it. There are solutions out there but my company locks down the computers pretty hard. 


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  • Influencer I
  • Apr 8, 2026 8:57 PM UTC

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  • Novice I
  • Oct 15, 2026 3:27 PM UTC

​@roberto.moscatelli , please is there a new method or workaround for Multilanguage courses ? .

I captured the id_object but the response body in the API request is “Invalid training material”

I then tried the API request for all training materials but it gives me the .zip link for only one package (language) out of 14.

Thank you