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Question

Is there a way to have internal training combined with external/my added learning in a single report?

  • October 17, 2025
  • 3 replies
  • 66 views

CEU tracking is vital for our organization. We are interested in a way to get CEU’s gained from internally completed courses (this is CEUs gained from the completion of Courses, and Learning Plan’s managed in Docebo). We also want to track CEUs that have been gained by our users via “My Added Learning” which the user adds themselves and often includes CEUs. 

We need this in one single report, but External training (training added using My Added Learning) is not available in the My Transcript for Learners and can only be generated as two separate reports using User - Courses and User - External Training    

We need 1 report that consolidates both pieces of information in lieu of the fact that this is not possible in My Transcript

3 replies

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  • Newcomer
  • June 10, 2026

We are encountering the same issue and looking for solutions. Any chance you were able to get to answer on this that you could share?

 


Moshe.Machlav
Guide I
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Hey ​@phawker13 and ​@Megmanning,

You've hit on a very common reporting constraint. Because "Internal Courses" and "External Training" (My Added Learning) are stored in completely separate data structures within Docebo's architecture, they cannot be merged natively using the standard Custom Reports builder. Even if you look into Docebo Insights or Advanced Insights, you'll notice there currently isn't an External Training dataset available to blend the data visually there, either.

Before diving into a custom integration,have you looked at using the Certifications & Retraining app? Both internal courses and external training activities can be configured to issue the same Certification. If your overarching goal is just to see who has met a specific compliance milestone (rather than a raw spreadsheet of numbers), running a single "Users - Certifications" report might get you what you need without any external integration work.

However, if you strictly need a running tally of all CEUs consolidated into a single master report, the best path forward is using the Docebo API (or Docebo Connect, if your platform is licensed for it).

In organizations I've worked with that have heavy CEU tracking requirements, the pattern that holds up best to fully automate this is:

  1. Create the Base Reports: Keep your two existing custom reports ("Users - Courses" and "Users - External Training"). Ensure both include the Username and CEU columns.

  2. Automate the Data Pull: Use a lightweight middleware script, Power Automate, or Docebo Connect to call Docebo's Analytics API (GET /analytics/v1/reports/{report_id}/export). This allows your system to fetch the latest data for both reports on a schedule.

  3. Merge and Push: Have your script or automation merge the two datasets using the Username as the unique identifier, sum the total CEUs, and automatically push that consolidated view into a Google Sheet, BI dashboard (like PowerBI), or formatted email.

While it requires a little setup outside of Docebo, it completely removes the administrative burden of manually doing VLOOKUPs on two separate CSVs every week.

Hope this points you in the right direction!


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  • Newcomer
  • June 15, 2026

@Moshe.Machlav Thanks for helping confirm! We are looking for master data spreadsheets / views so are exploring the Docebo Connect / PowerBI route. It’s good confirmation to know we aren’t missing an easier path. Thanks!