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Question

Setting Up Course Completion Reminders

  • March 26, 2025
  • 1 reply
  • 89 views

jburris
Novice I

How do you send reminders to users to complete compliance training? Is there a system setting that can send reminders at set intervals to incompletes?

1 reply

lrnlab
Hero III
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  • Hero III
  • March 27, 2025

There are at least 2 notificaitons you can use to remind users to complete their courses.

Learner has yet to complete a course is based on the enrolment date and can be sent x days, weeks, months after the enrolment date to users who have not yet completed a course.

The other is, Course has expired. This one requires that you add an “end of validity” (due date) date to the enrolments. With a due date in place, this notification can be sent before and/or after the due date until the course is completed by the user.

https://help.docebo.com/hc/en-us/articles/4429113070226-Notification-events-and-conditions