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User has been created Notification Email to Superadmin

  • May 27, 2022
  • 7 replies
  • 123 views

Hi Community,

is it normal behavior of Docebo when using “User has been created (by administrator)” to send email notification to the user but also to the SuperAdmin? 

This notification has target set to Users but me as Superadmin is receiving their emails as well.

 

Thank you!

Best answer by John

@pjosifovic if you disable the last notification (unchecking the green check mark), and create another new learner user, do you still receive the “User has been created (by administrator)” email notif?

7 replies

gstager
Hero III
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  • Hero III
  • May 27, 2022

Do you happen to have this space filled in with your email address?

This would be found under gear icon > Advanced Settings > Advanced

 

 


  • Author
  • Novice III
  • May 27, 2022

@gstager No sir. CC is blank

 

 


NateC
Helper I
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  • Helper I
  • May 27, 2022

It’s not possible you have 2 or more notifications for this event set up, is it? Pretty sure I’ve done that before.


  • Author
  • Novice III
  • May 27, 2022

I have same notification but for different roles. I assume I can do that.
Really bizarre behavior  

 

 


John
Docebian
Forum|alt.badge.img+3
  • Docebian
  • Answer
  • May 27, 2022

@pjosifovic if you disable the last notification (unchecking the green check mark), and create another new learner user, do you still receive the “User has been created (by administrator)” email notif?


  • Author
  • Novice III
  • May 27, 2022

@John this worked
Thank you so much.Noobie here but this great community here.


John
Docebian
Forum|alt.badge.img+3
  • Docebian
  • May 27, 2022

@pjosifovic 

Very nice, happy that it worked for you and also - welcome! Glad to have you with us and thanks for joining in the discussion. 😄