I’m a little perplexed by how external training is handled in reporting.
A basic User Summary includes the courses a user is enrolled in or has completed, but external training doesn’t appear to be included. As far as I can tell, I have to look up each individual user to see their external training records.
Is there a way to include External Training in a User Summary or another report so I can see all of a user’s training history in one place?
The only workaround I’ve found is to upload the external training record and then enroll the user in a similar course in Docebo and manually mark it as completed. That way, when I pull a report, I can see that the user has completed that specific training.
This works, but it creates duplicate work and somewhat defeats the purpose of using the External Training feature.
There has to be an easier way to report on this. Has anyone found one?