Currently the only option that isn’t based on the issue date is the “fixed date” expiration, but this only lets you select days and months. Some of our courses have to be done every two years, which isn’t supported.
Is there any scope for adding a renewal period option? Like “1st of [month] every [x years]”
+1This would be a great addition.
We have certain things like Food Safety recertification that needs to be done every 5 years (as per legislation) and First Aid every 3 years (though this one is an external certificate, and it was stated that this will come later).
This would also be a huge addition for us. We have both compliance and role-based certifications that need to be done every two to three years. Being able to dictate that the certification expires on a fixed date (in our case, 12/31) was much needed, but adding the year could be even better.
+10Agree this would be a great enhancement
We also have numerous certifications that must be recertified at varying times, CPR, HAZMAT, other OSHA trainings, etc. This would be a great help to us.
Thank you for sharing your detailed feedback and use cases! If you are referring to the "Calculated from the issue date" expiration setting, expanding this capability to support days, weeks, months, and years is indeed on our product roadmap.
Customer insights like yours are invaluable as we prioritize upcoming enhancements to our certification and retraining features.
Thank you again for participating in the Certification and Retraining public beta.
+1Happy to hear it’s on the roadmap! Thank you
Currently the only option that isn’t based on the issue date is the “fixed date” expiration, but this only lets you select days and months. Some of our courses have to be done every two years, which isn’t supported.
Is there any scope for adding a renewal period option? Like “1st of [month] every [x years]”
I have one like this, but I have set the recertification period like this and the maths works out just fine. Would like to be able to select years instead of having to do everything in days though.
Hello dear community.
I wonder if you have found or if Docebo can share a link to identify the differences from the old functionality with the new one? We have currently some workflows put in place that are linked to our Legacy Certifications and having this new app is breaking the data traveling to other systems, based on feedback from you, it seems that this Legacy Certifications will remain and coexist with the new one, however, you also recommend using the new app when building new Certification programs, if you have any built-in table to compare benefits that would be great to share with my organization. The only benefit I see after testing, is that you can assign multiple courses to a Certification, before one course was triggering it, another benefit I see is that finally Power users can handle this new functionality but not the Legacy one, so this is another disadvantage we see, also another issue the consistency in the terminology, many still refere to Learning Plans where it must state certifications too.
Finally, I see you are putting much effort in surveying the renewal process, but of the courses are not being renewed.
Thank you for answering in advance.
For us, one of the biggest benefits (outside of Power User access) is the ability to control the recertification window. With the legacy product being able to click recertify at any time caused a lot of issues so being able to have that only available for a specific period of time is a big win.
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