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PUG: Insights

  • 26 Posts
  • 101 Replies
laurent.balagué
laurent.balaguéFormer Docebian
Power User Access and more!

Hello everyone, I know many of you were waiting for this since we launched the project, it happened finally today: you can now give Power Users access to Insights! A dedicated PU permission has been added so that you can choose which PUs can view and/or create dashboards A new feature within Insights allows you to assign dashboards, to specific PU profile(s) or to specific Power User(s). Only the dashboards that you assign will be visible for these PUs. You can assign either a standard dashboard or a custom dashboard that you have created yourself Automatically each dashboard viewed by a Power User will be restricted based on the user assigned resources Please check the dedicated KB article for more details The ‘dashboard assigning’ feature is by the way a first sharing capability that also allows you to share a custom dashboard with the other Super Admin users. Finally, thanks to the great work of our AWS QuickSight partner, the Visual Library experience has also been improved, with a

17814
JZenker
Guide II
bmb
Novice I
bmbNovice I
Request for Last Data Refresh Timestamp in Insights Dashboard

Hi Team, Yesterday, I completed a course but only saw it marked as "Completed" today - after raising a support ticket. While investigating further, I came across the data refresh policy which states: “The data found in the dashboards are refreshed once a day. So, dashboards might not fully cover the data of the previous 24 hours. Similarly, when selecting a filter for your dashboard, the filter will not show any data until the following data refresh.” However, the documentation does not specify the exact time of the daily refresh, nor is there any visibility into when the last refresh occurred. Given these two points, I'm concerned that data latency might lead to confusion—or even questions—when this information is shared with leadership via the Insights dashboard. Is there a way to add a widget or visual indicator within the dashboard that shows the last data refresh timestamp (Date, Time, and Time Zone)? This small addition could go a long way in reinforcing the credibility and trust

742
bmb
Novice I
A
alaincNewcomer
'group by' part during insight report

Hi like the new Insight capabilities, but, it’s simple to filter by but not possible to group by. Issue i have a lot of other users fields like region, country, city, manager or team name. but i can’t see those info and group by those info. As we need to report to categorise and report to managers on the advance of their employees we can’t see and count graphically or in table mode those info. need at least each time we activate a filter being able to aggregate byt this filter and see those info in table format and being able to aggregate by this field. Alain

320
A
A
Contributor II
aempsonContributor II
Want to Learn more about Assessments, Evaluations and Surveys?

We are hosting a free webinar on March 27th around these items from 1-2 pm EST The path to delivering assessments and surveys in your Docebo LMS is lined with key decision points, like stepping stones along a yellow brick road to your best solution. In this session, eSkillz Senior Consultant Dave Libengood will guide you through every turn, exploring Docebo’s built-in assessment and survey tools—from organizing your test bank to reporting on assessment and survey results. We’ll also venture beyond the familiar path, comparing alternative methods for delivering assessments and surveys, and their benefits. By the end, you’ll have a clear understanding of the options and how to confidently choose the best approach for your needs—no magic required. Link to Join https://eskillz.com/events/docebo-events/docebo-best-practices

490
A
Contributor II
raisa.holmo
Docebian
raisa.holmoDocebian
Docebo Insights – Share Your Feedback & Shape What’s Next!

Insights has been live for five months, and we’d love to hear from you! 💡 Your feedback helps us understand what’s working, what could be improved, and which features should be prioritized next. 📊 Take our short survey: 🔗 Insights Feedback - Docebo platform —it only takes 5 minutes, and your input will directly shape the future of Insights. 🕒 We’re collecting responses over the next few days, so make sure you share your opinion now 😊 Thank you for being a part of our community and helping us enhance your experience with Insights!

1432
lrnlab
Hero III
gerrodhudson
Docebian
gerrodhudsonDocebian
Advanced Insight Relevant Control Filters

Hello All, I am working with onboarding clients on advanced insights and ran into a scenario where we would like for “relevant” filters to function. I wanted to see if anyone in the community has this same scenario or has been able to figure out relevant filtering. Background Info: Client is using 3 different control filters on a dashboard Customer Filters List have been created for Business Unit (BU- user additional field), BU Leader (user additional field) and Direct Manager so a user can select options from a dropdown for each filter In this case there is a relevant filter (see right hand side of 1st screenshot below) setup on the BU leader so expectation is as soon as a user select the BU, only the corresponding BU Leaders should show up in custom filter filter Expected Behavior: When you are IN VIEW mode and select the BU, the values in the BU Leader should narrow down based on the BU selected immediately upon selecting the BU Current Behavior: When you are IN VIEW mode and select

974
D
Guide II
E
Contributor II
eefieldsContributor II
Employee's manager being exposed in Datasets

Hello PUG, We discovered that the employee’s manager is not included in any of the datasets. That is an integral element for us either from the point of us having dashboards that can show the context of that manager, or be able to pul reports for a manager. So much of our work rides on being able to filter by manager or make dashboards in the context of a manager, not having that field is a real pain point for us.

781
F
Docebian
lrnlab
Hero III
lrnlabHero III
Potential issue wth "Additional Fields" filter on dashboards?

While testing the Additional Fields filter, we noticed that if you add filters that are based on dropdown, you can add more than 1...however if you add a filter for a text field, it wipes out ALL the filters. See video

413
gerrodhudson
Docebian
lrnlab
Hero III
lrnlabHero III
Insights - Test Dataset does not include Archived Enrolments?

Was testing the new Tests dataset and very anxious to see the data...sadly when I tested with an archived enrolment, I do not see any data. Are the archived enrolments included in the dataset? We were told that Insights would include all active and archived enrolments...I do not see any filters for that either...Is this coming at a later time? Not hacking the ability to see archived test data will again restrict the use of enrolment archiving until this fixed… Hoping this can be resolved soon. ​@raisa.holmo

927
lrnlab
Hero III
lrnlab
Hero III
lrnlabHero III
Insights Custom Dashboard Filters lost when shared with others

Hi Team, when creating custom dashboards for a specific set of courses, I (as a super admin) can build it and add filters that are for selected courses only however when I share that dashboard, the courses I added to my filter are removed. Is there a way to make these filters “sticky” so that we can create a dashboard for certain courses only? If not, is this something that can be considered for a future release?

1157
anna.messner
Helper I
raisa.holmo
Docebian
raisa.holmoDocebian
From PDG to PUG: Welcome to the Docebo Insights Product User Group! 🎉

For all of you who were members of the Product Design Group (PDG): New Analytics inside Learn (big thanks to all of you for participating!) we are excited to inform you, now that the PDG is closed, that we’re evolving this group into a brand new Product User Group (PUG). We’re also making this a public group so any community member who uses Docebo Insights has access. I would like to welcome all Docebo Insights users to this dedicated Product User Group! This group provides a collaborative space for L&D leaders, data analysts, and business decision-makers to connect, share knowledge, and exchange best practices for using learning data to improve performance and achieve key learning outcomes. It is a space designed for customers to learn from each other, share experiences, and discuss innovative ways to leverage analytics in their learning strategies. Please note: this group is not the place to request support or technical assistance, therefore, if support or technical assistance is req

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lrnlab
Hero III
lrnlab
Hero III
lrnlabHero III
Insights - need better options for TEXT boxes

When adding text boxes to a dashboard, there are a few formatting options however they do not work that well. When adding a single line we cannot format the box size to make it appear properly - it cuts off some text depending on the view/screen resolution, etc. Seems the boxes can only grow by a full row height which seems to be a predetermined height… this is an 80% scaled view - “user information” box this is the 100% scaled view and this is at 50% As well, can we also look at getting some options to add background colour to the box and not just the text? That would be a great enhancement. Thank you

320
lrnlab
Hero III
F
Docebian
federico.carugatiDocebian
Training Materials dashboard

Hi Everyone, We've started working on the Training Materials Data Mart, which will be the basis for the Training Materials Dashboard. Based on the data available to us, we have prepared a preliminary list of KPIs. Distinct Training Material used in courses : A breakdown of the distinct training materials (resources) already used in courses + the detail of their origins: Course Management or CLOR Training Material Usage : How many times each training material is used in courses Training Material Type Usage : How many times each training material type is used in courses CLOR Training Material : A breakdown of the training materials in CLOR + the details of how many CLOR TMs have not been used yet (is training material from CSP?) Training Materials User Usage Status : A breakdown of the training materials status (namely, how many TMs are to begin, completed and so on out of the total enrollments) Average User Progress in Training Materials : A % of how many training materials users have c

1529
A
Helper I
raisa.holmo
Docebian
raisa.holmoDocebian
Metrics for Observation checklist on Insights dashboard

We would like to share with you that a new survey on metrics for Observation checklist on Insights dashboard is now live! The goal of this survey is to get your feedback on the key metrics and visuals you would like in a new Observation checklist dashboard. 👉 Ready to share your opinion? Here is the link to the 5 minute survey ! 👉 Would you like to read more about it? Here is the link to the Survey post ! This new dashboard will deliver key metrics specifically focused on Observation Checklist, helping you gain deeper insights and make more informed decisions. Our goal is to create a dashboard that not only meets but exceeds your reporting needs, providing valuable insights to streamline and enhance your observation processes. As always, thank you so much for sharing your invaluable feedback with us! 💙

590
raisa.holmo
Docebian
raisa.holmo
Docebian
raisa.holmoDocebian
The Final Stretch: Exciting Updates on Insights!

Since last November, many of you have been with us on this exciting journey, helping us refine and enhance Insights, our learning metrics and dashboards within the Docebo platform. As we approach the final phase, we’re thrilled to share some important updates: New User Analytics Dashboard: We’re launching a dedicated dashboard focused on user analytics on September 4th. Improved Filter Experience: We've enhanced the filter functionality in Insights to make it more clear which filters are active and how many values are selected. Insights Release Date: Save the date! On September 30th , we are officially moving out of Beta and launching Insights. New Features Rollout: Insights will then include Power User access, first sharing capabilities, and an improved experience to create a custom dashboard with the visuals library. To ensure a smooth rollout, we plan to first release these features on Sandboxes, then expand region by region, and update all platforms by the end of October . We will

27511
laurent.balagué
raisa.holmo
Docebian
raisa.holmoDocebian
Insights Rollout Schedule!!

Last month we shared Exciting Updates on Insights , confirming the launch date on September 30th , and sharing details of the new features that will rollout with the launch. Now we are ready to share more details on how the new features will rollout: Power User Access and First Sharing Capabilities will be available in your sandbox starting September 30th, with global availability rolling out to all regions on October 24th. With these new sharing capabilities, you’ll be able to: Turn your custom dashboards into featured dashboards Share them with all Super Admin users And also share with all Power Users, specific Power User profiles, or even a tailored list of Power Users As a reminder, Advanced Insights Add-On will also be available on September 30th, which will give you full authoring mode of Insights, meaning you’ll have access to a full BI tool inside your Docebo, allowing you to customize even your visuals. In the upcoming releases, Insights will continue to grow with features for

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M
raisa.holmo
Docebian
raisa.holmoDocebian
🎁 You can receive $100 today on Champions Hub!

In case you missed it… This is the last week that we’re collecting testimonials about Insights! Has Insights enhanced your experience with the Docebo platform and facilitated your data analysis? If yes, head on over to the Docebo Champions Hub before September 20th and look for the ask titled, “ Insights Private Beta, share your feedback! ”. Once you submit your responses, you will receive 1000 points (equivalent to $100) for each testimonial submitted. These points can be redeemed for a variety of rewards on Champions Hub. If you’re not yet a member but would like to share your testimonial anyway, you can share your experience straight from this link. Thank you!

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raisa.holmo
Docebian
raisa.holmo
Docebian
raisa.holmoDocebian
📣 Your testimonial about Insights can give you 1,000 points on Champions Hub!

In case you missed it... We’d Love to Hear From You! 🤗 We’re eager to collect your testimonials about how Insights has enhanced your experience with the Docebo platform and facilitated your data analysis. If you’re interested, head on over to the Docebo Champions Hub and look for the ask titled, “ Insights Private Beta, share your feedback! ”. Once you submit your responses, you will receive 1000 points ( equivalent to $100 ) for each testimonial submitted. These points can be redeemed for a variety of rewards on Champions Hub. If you’re not yet a member but would like to share your testimonial, either join the Champions Hub through this link or share your experience straight from this link. Have a great weekend everyone 🌞

400
raisa.holmo
Docebian
lsippell
Helper I
lsippellHelper I
Overall Learning Plan scoring

We are interested in seeing an option for the overall score of Learning Plans rather than at just the course level.

421
laurent.balagué
E
Novice I
egoglNovice I
Dashboard access

Hi, is there a way to access an Insights Dashboard when a SuperAdmin leaves? Do we have visibility to all dashboards either in Insights or via API browser? Thanks!

281
laurent.balagué
Cheney
Helper II
CheneyHelper II
Platform Logins Details

Hi Folks, We're running a Marketing for learning campaign and we're looking for details about platform logins based on hourly, daily, weekly, monthly etc. Google Analytics is just too vague information as we'd also like to see unique users or at minimum the types of users logging in to understand if our marketing for learning campaigns is driving up platform usage or not. We might not be sending people to a specific page on Docebo which Google Analytics The usage dashboard is not useful as it just shows licenses consumed. Has anyone created a flow to see this information in the Analytics dashboards inside Docebo? or set up a way to export the info? Thanks in advance =)

174
Cheney
Helper II
F
Docebian
federico.carugatiDocebian
"Tests" dashboard

Hi Everyone, As agreed, we've started working on the Tests dashboard. We have listed some KPIs that we believe are useful in analyzing this specific topic. We would like to get your feedback and collect suggestions on what else might be needed.Here’s the list of KPIs: Learners Pass Rate: Percentage of participants who passed the test out of the total number of participants. Accuracy Rate/Average Score (Percentage of correct/incorrect answers): Percentage of correct answers (considering the scores of the answers). Average Number of Test Attempts: Average number of attempts made by users to pass the tests. Most Difficult Tests: Top 10 tests with the highest number of attempts, regardless of whether they were passed or not. Top/Worst 10 Questions (by pass rate): List of the 10 easiest and hardest questions, considering the pass rate of the answers. Detailed Report: A report providing detailed information down to the level of individual answers. Filters: time, test, course, branch, group,

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T
Contributor I
F
Docebian
federico.carugatiDocebian
"Time spent on learning" dashboard

Hello! We are excited to announce that a new "Time spent on learning" dashboard is now available. This dashboard provides key metrics to help you understand how learners engage with courses on your Learn platform. It includes insights on total time spent, average time spent by learners, average time to course completion, engagement rate, and time spent by branch, group, and course. As always, we warmly invite you to share your opinion on this new dashboard. Thanks!

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L
Helper III
S
Helper II
SwatsonHelper II
Content Effectiveness Content Creation Dashboard

Will we be able to create a Content Creation Dashboard? Where we can select the month range, course type, course provider and it will provide us how much was created in each month like the screen print below?

332
S
Helper II
S
Helper II
SwatsonHelper II
Learner Engagement Monthly Active Users Dashboard

Will we be able to create a Learner Engagement Monthly Active Users Dashboard like the screen print below were we can select the date or month range?

532
S
Helper II

This Product User Group (PUG) for Docebo Insights is a dedicated space for analytics-driven professionals who leverage Docebo's powerful analytics dashboards to turn learning data into actionable insights.

adriano.i
Novice III
tdconnelly
Docebian
John
Docebian
christina.streetman
Docebian
SuperShaune
Docebian
mj_
Docebian
J
Docebian
jmkachidurian
Helper II
Annarose.Peterson
Hero III
lrnlab
Hero III
pmo
Docebian
Ioana
Docebian
S
Helper II
Martin Nowak
Docebian
Jihane
Docebian
JeanetteMcVeigh
Hero II
SuperAdmin Glen
G
Contributor III
Tracey.Lewis
Novice I
M
gerrodhudson
Docebian
KMallette
Hero I
Alan
Guide I
R
Influencer II
V
M
Helper I
Nick.Thomas
Docebian
K
steveninfinger
Helper III
rich.schmick
Contributor II
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