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🌟 Customer Spotlight: CSI

  • June 4, 2025
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🌟 Customer Spotlight: CSI

We’re thrilled to shine the spotlight on @KatieD, Manager of Training Logistics at CSI, and a true champion of learning innovation! 🎉

 

Katie led CSI’s charge to modernize their training programs, supporting 1,000+ employees and over 500 client banks, all while reducing admin work and delivering measurable impact.

 

🔍 The Challenge:

With multiple platforms and time-consuming manual reporting, Katie and her team struggled to scale training and prove ROI to stakeholders. It was clear that a more streamlined, data-rich solution was needed.

 

💡 The Solution:

Katie implemented the Docebo Learning Platform with Advanced Analytics, unlocking:

  • One centralized hub for both internal and client training
  • Real-time, integrated reporting (goodbye spreadsheets!)
  • Custom dashboards to drive smarter decisions and strategic outreach
     

📊 The Impact:

  • 50%+ reduction in manual admin tasks
  • 2x faster training optimization
  • 1,000+ employees and 500 client banks (24,000+ individual bankers) trained
  • 100% consolidation of reporting systems

 

🙌 Katie, your work is a gold standard for learning leaders everywhere. Thanks for raising the bar and being such an incredible partner to Docebo!

 

Read the full story here & give Katie a shoutout below 👇