New Usage Dashboard MAU report

I couldn’t even find the report, so well done!

I would love to see answers to this, as I too used to rely on this report a lot.

@GRuss, you make some excellent points regarding the changes to the Usage dashboard.

Where is the report?

It takes many more clicks to get to the information you wish to view and is not clear that the ‘View’ field needs to be switched to ‘Table’ in order to download a report.

The invoices are easily accessible at the bottom of the Usage dashboard, but quite frankly, it’s not the first thing I’m looking for on this page!

Active Users

I don’t mind the icon change from ‘Active Users’ to ‘Usage dashboard’, but miss being able to see at a glance how many active users are logged in. Can this be added as a hover function?

 Datetime

First access date and last login date need to be reintroduced

Branches

It’s a shame this field was removed, as it was useful to identify which branches were accessing Docebo more often in comparison to others

Username

Can username, first name, last name be reintroduced, otherwise the only useful thing in the report would be a total number of active users and nothing else.

Cheers!

@Maz @joanne.gerard  I have also submitted an ‘idea’ for original MAU report data fields and functionality reinstatement. Do feel free to add additional requirements/comments to this. 
 

Hello all, I have now received some enlightenment regarding the altered MAU report from Docebo tech support:
 

datetime - confirmed as the last access date. Not clear from the field header and remains as an unreadable string. 

content_id - this is the granular training material ID (also called LO ID or Learning Object ID), last accessed by the user. Not clear from the field header.

is_docebo_content - indicates whether content accessed has been acquired from Docebo Marketplace. 

No insight provided regarding the decision behind the changes, lack of communication or potential for reinstating the old MAU fields. 

I have received some feedback from Docebo and they have confirmed if you enter your email against the option Ask for de-anonymised CSV file, this will send a report including the following fields:

datetime (last access date)

user_id (user name)

course_id (course name)

branches (branch)

Having to do all of these extra steps to enter my email address, request a download, wait for the report to render, download the file, then open it in Excel has increased what used to be a 10 second operation to now take way too long.  None of the changes with this new Usage Dashboard are helpful at all! 

Surely the platform should already know who is logged in….?

In my reports there are a lot of records with True in “is_docebo_content”, but we are not using any content from Docebo Marketplace…. 

I agree with most of the above! Looks better but doesn’t necessarily work better I’m afraid. 

Update to the branching reporting is a strange one that I really don’t understand and now makes it impossible for us to report on internal branching unless we change our naming conventions. 

I’ve been told “like this is now meant to only show the specific branch the user belongs to and not the full branch path as it used to show.

They've taken the feedback on board and further updates will be shared soon - hoping this is added back in.”