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Question

Issue with Enrollment Attributes not showing for all users

  • Dec 12, 2024 5:13 PM UTC
  • 7 replies
  • 169 views

JKolodner
Guide I
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I’ll be submitting this as a ticket but I was wondering if anyone else has noticed this:

I turned on the Enrollment Attributes:

I created a test course and assigned it using Enrollment Attribute = Optional to two people (myself and my coworker).

 

When I look at the Home Page, I see the Optional attribute showing.

My colleague does not.

 

Any ideas?

7 replies

lrnlab
Hero III
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  • Hero III
  • Dec 12, 2024 6:21 PM UTC

I just tested with a few users in different domains and with all 4 variations and in each case it appeared as expected on the course card.

Do you have any CSS in one domain that may be affecting your colleagues view? If you are a super admin, and login at the root, any CSS applied at the sub domain level would not apply…

May be worth checking .


JKolodner
Guide I
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  • Author
  • Guide I
  • Dec 12, 2024 6:36 PM UTC

No, we don’t play with CSS at all.


lrnlab
Hero III
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  • Hero III
  • Dec 12, 2024 6:56 PM UTC

Definitely open a ticket in that case...I tried with several different enrolment status including “completed” and in all cases it appears on the card.


JKolodner
Guide I
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  • Author
  • Guide I
  • Dec 12, 2024 6:58 PM UTC

I did  :)

 


dklinger
Hero III
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  • Hero III
  • Dec 12, 2024 7:55 PM UTC

​@JKolodner - Hey Jen - well alright alright! Happy Thursday to ya?

A question - part of the tags also means being able to have them being deployed as part of enrollment rules. Could it be that course is being deployed as part of something else????

 


dklinger
Hero III
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  • Hero III
  • Dec 12, 2024 7:59 PM UTC

​@JKolodner - Hey Jen - well alright alright! Happy Thursday to ya?

A question - part of the tags also means being able to have them being deployed as part of enrollment rules. Could it be that course is being deployed as part of something else????

 

Also - could it be an order of operations thing? As in the tag was applied after she was enrolled????


JKolodner
Guide I
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  • Author
  • Guide I
  • Dec 12, 2024 8:47 PM UTC

Looks like this has been resolved. She logged out and logged back in a few times and afterwards, it was working. So there may have been a lag or it may have required a refresh. Just wanted to let everyone know.