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Best Answer

Learning Plans not functioning correctly in User Personal Summary Report

  • Jul 23, 2025 9:01 PM UTC
  • 5 replies
  • 233 views

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Does anyone face an issues with the Learning Plans tab not showing number of mandatory courses and percentage in progress in user personal summary page?

Is there any known issue with this? Because before it would show you a number of mandatory courses and a percentage completed.

 

 

Best answer by Swatson

Update - Docebo support said this is an known issue and they have already have task open with their engineering team who is working on it. My ticket number is 1106806

 

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5 replies

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  • Author
  • Helper III
  • Answer
  • Jul 23, 2025 9:31 PM UTC

Update - Docebo support said this is an known issue and they have already have task open with their engineering team who is working on it. My ticket number is 1106806

 


  • Novice I
  • Jul 29, 2025 4:35 PM UTC

I put in a ticket for the Progress column missing and was told this was due to a change to our custom CSS (under Configure Branding and Look) , and there was nothing they could do. No one on our team changed any CSS coding. I was able to use AI to help understand the coding and what needed to be changed. The column is now back.


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  • Author
  • Helper III
  • Jul 29, 2025 4:46 PM UTC

Update - Docebo support confirmed that the ETA set for the fix to be released on August 11, 2025.


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  • Author
  • Helper III
  • Jul 30, 2025 1:25 PM UTC

​@ccraver - Docebo support confirmed that the Progress column not showing a percentage of the completed courses in the learning plan is also part of the fix in the User Personal Summary. While the initial date for the fix is scheduled for August 11, it looks likely to be released before that date per Docebo support.


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  • Author
  • Helper III
  • Jul 30, 2025 2:46 PM UTC

Update - Docebo support did fix the issue with this today. I tested and the fix worked.