Question

Audit Report available in Sandbox but not Production

  • 23 February 2022
  • 3 replies
  • 54 views

Userlevel 2

We are able to report on audit trail changes in the Sandbox environment but for some reason this option is not available in Production.

Is there some way to enable this reporting option in Production so we can report on new courses created and who they were created by?

See differences below:

 


3 replies

Userlevel 7
Badge +5

@emermuldoon … From your screenshots, it looks like you are using “reports” rather than “new reports”. New Reports is really the better option

I think that you’ll get a audit report in prod if you have the app enabled, so check Admin > Apps and Features > and confirm that Audit Trail is active. Activate it if not.

From there, go to Admin > Settings, and you should see the Audit Trail link there.

 

Userlevel 4
Badge

Audit trail reports via the “reports” module should exist. If the app is active in your platform (use the steps @KMallette outlined) and you don’t see it, I’d suggest opening a ticket.

Userlevel 5
Badge +1

We have audit reports in our production system

 

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