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Best Answer

Automated Archive & Re-enroll into Course

  • October 9, 2025
  • 6 replies
  • 55 views

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Hello!  We have several safety-related Courses that users need to complete every so many years, per local and state laws (i.e. Forklift, LOTO, Electrical).  Once the user is due, we utilize the Archive & Re-enroll feature.  I cannot find any Course options to have Archive & R-enroll automated at a certain interval so wondering if anyone here has found a solid work-around?

Thanks!

Best answer by dklinger

100% - what is available is not perfect by far.

But there are many that rely on the tools today for a recertificatiopn. 

Auto-archive and re-enroll are something that is being worked on a bit deeper with a deeper revamp of Certifications and learning plans. I think the team is getting closer to a better prescriptive way to make it work and there was an active PDG that was being engaged on it.

6 replies

  • Novice III
  • 9 replies
  • October 22, 2025

Brianne - we use Qualifications to do a similar function but it's not Automated in the sense that the computer does everything. The Employee must go into the course upon their interval expiring and then click the Renew Certification button which then automatically archives and reenrolls them. 

That's the closet thing we have fond to automating the process of re-taking the courses on a “interval” basis. If there is a better way I’d love to learn about it because there are some pain points if the user doesn't use the renew button.

John


dklinger
Hero III
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  • Hero III
  • 1833 replies
  • October 22, 2025

@John Sager / ​@Brianne.Jones - hi - have you reviewed the certifications function?


https://help.docebo.com/hc/en-us/articles/360020083240-Managing-the-Certifications-and-retraining-app


  • Novice III
  • 9 replies
  • October 22, 2025

@dklinger Yes, Sorry I meant we use Certifications Not Qualifications. It works OK as long as your employee hits the Renew Certification button to start the process. 


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  • Author
  • Contributor I
  • 14 replies
  • October 22, 2025

Thanks @John Sager & ​@dklinger! Yes, we have looked into this but have not activated based on the user having to re-enroll themselves.  Perhaps we can drive our users to this level of self-management, but for now we have not elected this option. 

Another use case for our business is we elect to archive & re-enroll users into Courses for compliance procedures, simply as an annual refresher.  No changes to the document, but want our users to recall the importance of the process, etc.

Perhaps I can submit this as update request for future rollouts.  I believe there are many similar applications that would benefit for a fully automated re-enrollment feature.  

Thanks again for your feedback, I appreciate it!

 


dklinger
Hero III
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  • Hero III
  • 1833 replies
  • Answer
  • October 22, 2025

100% - what is available is not perfect by far.

But there are many that rely on the tools today for a recertificatiopn. 

Auto-archive and re-enroll are something that is being worked on a bit deeper with a deeper revamp of Certifications and learning plans. I think the team is getting closer to a better prescriptive way to make it work and there was an active PDG that was being engaged on it.


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  • Author
  • Contributor I
  • 14 replies
  • October 22, 2025

@dklinger  That is wonderful news, thank you for sharing this out!  Fingers crossed 🤞