I have 200 courses with subs in 8 languages and 0 work in the branded (or non-branded) mobile app.
Support says it is supposed to be working.
Can ANYONE confirm subs are working in the mobile app (NOT mobile browser) for them - or try uploading a subtitle and see if it works in their mobile app?
Are these courses that your organization created, or courses from a Docebo library provider?
I just opened my mobile app and checked a LinkedIn Learning course that I imported to the CLOR. LIL courses usually have subtitles in the browser, and I did get subtitles as expected.
Courses we created with MP4 and VTT files.
Works fine in browser, VLC and Premiere, so I feel like I did it right…
That’s a great point. I can't see why that wouldn’t work. I’ll try this with one of our own short-form videos and see what happens.