Question

Can anyone with subtitles confirm it is working in the mobile app (not mobile browser)?

  • 25 October 2022
  • 3 replies
  • 29 views

Userlevel 7
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I have 200 courses with subs in 8 languages and 0 work in the branded (or non-branded) mobile app.

 

Support says it is supposed to be working.

 

Can ANYONE confirm subs are working in the mobile app (NOT mobile browser) for them - or try uploading a subtitle and see if it works in their mobile app?

 

Thanks friends!


3 replies

Userlevel 5
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Are these courses that your organization created, or courses from a Docebo library provider?

I just opened my mobile app and checked a LinkedIn Learning course that I imported to the CLOR. LIL courses usually have subtitles in the browser, and I did get subtitles as expected. 

Userlevel 7
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Courses we created with MP4 and VTT files. 
 

Works fine in browser, VLC and Premiere, so I feel like I did it right…

Userlevel 5
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That’s a great point. I can't see why that wouldn’t work. I’ll try this with one of our own short-form videos and see what happens. 

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