Platform down?

  • 11 April 2024
  • 4 replies
  • 40 views
K
Rank
Userlevel 3

Getting a 500 error, EMEA based. Is the platform down?

4 replies

KMallette
Rank
Userlevel 7
Badge +5

@KaterinaT My EMEA instance is working.

KMallette/Viasat, Inc.
JeanetteMcVeigh
Rank
Userlevel 6
Badge +2

Per their status page - https://status.docebo.com/ - all is good. There is a delay sometimes in reporting/updating that page...

elliott.vickrey
Rank
Userlevel 7
Badge

Hi @KaterinaT, and thank you for bringing this issue to the community! If you are getting a 500 error and unable to access your platform, we highly recommend opening a support ticket so our team can investigate. ➡️ You can find the ticket form here. ⬅️

Elliott V.
K
Rank
Userlevel 3

Thank you everyone! All good in the end, apologies for not updating the thread here, very busy with tasks!

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