I have a lot of programs to launch today and I’ve been waiting close to an hour for two simple .csv uploads to process (one of them contains only 1 test user). I emailed Docebo Chat and it’s been a ½ hour with no response.
Is anyone else experiencing this?
Best answer by NicoleView original
UPDATE: This issue is being elevated to the next tier. Meanwhile I have to upload people one at a time...
I haven’t done an upload today. I did run into a longer than expected wait for data on a preview report, however.
Issue resolved. It had to do with Docebo’s Affected Infrastructure regarding Enterprise program uploads and background jobs in my region - (Canada).
All is working fine now.