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Release Readiness webinar register email not arriving

  • September 22, 2023
  • 14 replies
  • 119 views

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I thought I was losing my mind, but it has happened again.

Anyone else not getting any confirmation email when registering for the Release Readiness webinars? This started for me a few months ago.

Best answer by erin.brisson

Can you all please try this link to register?

14 replies

Jeremy.McKinley
Novice III
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I haven’t gotten confirmations for a couple webinars and not just Release Readiness ones.  I have no way to join when this happens.

I have yet to receive a confirmation for this one as well.


Bfarkas
Hero III
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  • Hero III
  • September 22, 2023

Ha, I just always assumed it was aggressive business email blocks since I get that a lot, but maybe not :) 


erin.brisson
Docebian
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  • Docebian
  • September 22, 2023

Hi @lhubbard and @Jeremy.McKinley, we are aware of this persistent issue and are actively working to resolve it. We sincerely apologize for the inconvenience of this issue. In the meantime, we recommend clearing the cache in your web browser or trying to register from an incognito browser. If neither of these workarounds work for you, can you please let me know?


Jeremy.McKinley
Novice III
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So have you been just waiting for the recording or is there a way to get the webinar link without the email confirmation?


erin.brisson
Docebian
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  • Docebian
  • September 22, 2023

Ha, I just always assumed it was aggressive business email blocks since I get that a lot, but maybe not :) 

Hey! To confirm, did you register and not get the confirmation as well?


Bfarkas
Hero III
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  • Hero III
  • September 22, 2023

So have you been just waiting for the recording or is there a way to get the webinar link without the email confirmation?

I don’t usually get to join live anyways so usually wait for the recording or use the DU release course, but I like getting the notices on availability and things so still register.

@erin.brisson for data point, I just tried incognito and used a personal email, no dice :(


Jeremy.McKinley
Novice III
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Ha, I just always assumed it was aggressive business email blocks since I get that a lot, but maybe not :) 

Hey! To confirm, did you register and not get the confirmation as well?

I also just tried InPrivate with Edge and still do not receive a confirmation.


erin.brisson
Docebian
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  • Docebian
  • September 22, 2023

@Bfarkas @Jeremy.McKinley thank you both so much for testing and providing the result. It’s really appreciated!


erin.brisson
Docebian
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  • Docebian
  • Answer
  • September 22, 2023

Can you all please try this link to register?


Bfarkas
Hero III
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  • Hero III
  • September 22, 2023

Can you all please try this link to register?

Success for me :)


Jeremy.McKinley
Novice III
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Can you all please try this link to register?

That link worked for me as well.


erin.brisson
Docebian
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  • Docebian
  • September 22, 2023

Thanks everyone!!


  • Novice III
  • September 22, 2023

Can you all please try this link to register?

This worked for me. 


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  • Author
  • Helper III
  • September 22, 2023

Can you all please try this link to register?

The link worked for me.