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Reports not pulling through data

  • March 15, 2023
  • 7 replies
  • 62 views

Lucy Dolphin
Influencer II
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Hi, is anyone else experiencing any issues with custom reports not pulling through data today?

7 replies

JeanetteMcVeigh
Hero III
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Same happening here...hmmm


Lucy Dolphin
Influencer II
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  • Author
  • Influencer II
  • March 15, 2023

@JeanetteMcVeigh thanks for letting me know. I have raised this as an issue with support, it might be helpful to do the same?


JeanetteMcVeigh
Hero III
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@JeanetteMcVeigh thanks for letting me know. I have raised this as an issue with support, it might be helpful to do the same?

done...waiting on reply


JeanetteMcVeigh
Hero III
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Reply from support (via chat)
“There is a known issue at this time for custom reports and our development team is working on a task to resolve this as quickly as possible.”


JeanetteMcVeigh
Hero III
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Hi @Lucy Dolphin, while I don’t have the chat open any more, I had to walk away, I just ran my reports and all seem good.  😀


erin.brisson
Docebian
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@Lucy Dolphin just checking in to ensure all is resolved now?


Lucy Dolphin
Influencer II
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  • Author
  • Influencer II
  • March 28, 2023

Hi @erin.brisson sorry for the delay in coming back to you - yes this is all working again now :-)