We frequently use the ™ and ® symbols in our course descriptions when listing our product names. Today we started getting this message: Invalid format. Emojis are not allowed.
Has anyone figured out a workaround for the ® symbol?.
I can use <sup>TM</sup> for the trademark.
Thank you for any and all help!
+9
+7Or create a small image of the sign and use that.
+2w3schools.com is a good resource for the ASCII to use in HTML, you may run into issues if you are on the mobile app, so an image like Jeanette suggested would be an alternative:
| Char | Number | Description |
|---|---|---|
| © | © | COPYRIGHT |
| ® | ® | REGISTERED TRADEMARK |
| € | € | EURO SIGN |
| ™ | ™ | TRADEMARK |
Thanks everyone. I’ve tried the ASCII symbols, but Docebo still thinks it’s an emoji.
I have opened a ticket with Docebo. I will keep you posted!
+7
I put in a ticket about the issue. Maybe we all should.
I also tried updating the description through the API. It just refuses to update with those symbols.
If you’re desperate, the easiest workaround I can think of at the moment is to insert every ® and ™ as an image. You can find them for free here: https://stock.adobe.com/search?k=trademark+symbol Or right-click > save image as... on the ones pasted at the top of this message.
Hopefully Docebo will resolve this quickly.
+7I found another workaround that will work in editor-controlled boxes like the course description.
Go into the HTML code of the description. Put the code in question between these tags:
<span id=”copyright”>YOURTEXT</span>
Then add the following CSS to your system:
#copyright:after {
content:"\00AE ";
vertical-align: super;
font-size: 75%;
}
+7Current feedback from my ticket:
| XXXX XXXX (Docebo Support) Apr 24, 2025, 17:49 GMT+2 Hello Ed,Thank you for contacting the Docebo Support! My name is XXXXXXX and I’d be happy to assist you! Upon reviewing the details you have provided, I can see that you are having difficulties in incorporating the Trademark "™" and Registered "®" symbol in the description. I sincerely apologize for this inconvenience, as I understand the significance of the trademark and registered symbol. Further, I'd like to inform you that our development team is aware of this issue and is actively working on a resolution. I will attach this ticket to the related development task so you will receive automatic updates as they are available. I will continue to manage this ticket and will also provide you with additional information as soon as I receive it. If you need any additional support in the meantime or have other questions, don’t hesitate to reply here. I’m happy to help however I can! Thanks again for your understanding, Best regards, XXXXXXX XXXXXXXXXX |
+7Latest feedback on a fix from Support:
| XXXX XXXX (Docebo Support) Apr 28, 2025, 19:15 GMT+2 Hello Ed,Thank you for your continuous patience. I have a quick update for you: our development team has set an estimated release date of 2025-05-14. I will keep this ticket on hold while we await the release and application of this fix. Additionally, I will keep you informed of any changes to this date as well as any new information regarding this issue! Once again, I appreciate your help and patience while we work together to troubleshoot the issue. Best regards, XXXXXXX XXXXXXXXXX |
I have implemented this code for the TM.
<sup style="font-size: 50%;">TM</sup>
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