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Question

Videos in Storyline Course Not Resuming at Saved State

  • July 17, 2025
  • 3 replies
  • 90 views

CarrieMN89
Novice II

I have videos in Storyline that keep restarting instead of resuming from the saved state. 

I've set the navigation to "Resume saved state" and tested the course with the player options set to "Prompt to Resume" and "Always resume." Additionally, I've changed the export options to SCORM 2004, both 3rd and 4th Editions. 

We have too many videos and lack the bandwidth to edit several courses into smaller sections across multiple slides. 

Does anyone have a solution for this issue?

3 replies

dklinger
Hero III
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  • Hero III
  • July 17, 2025

@CarrieMN89 - Good morning from the East Coast. Dont shoot me - I am but a messenger. - But I believe that picking up on where to resume specifically with videos is a bigger SCORM issue. There are very few tools that do it well today - I think that Camtasia finally got it right, but it also assumes you are using their player. But it used to be buggy (at best) in my hay day of trying to make it work well. And with mobile devices - I think all bets are off in terms of a correct way of resuming because mobile devices will pass off video playing to its own player.

I may be showing my age - please school me up if I am wrong.


CarrieMN89
Novice II
  • Author
  • Novice II
  • July 28, 2025

I am playing with the options to use JavaScript and variable triggers in Storyline 360 using the built-in player. Next would be cue points and triggers. I do believe that will work, but not at the exact spot they left off at.

Next is creating a save progress button that lands on another slide that has a button that shows Resume to return the person at where they left off at. 

I just wanted to give the user the ability to have a seamless process learning without having to leave the video to another slide to go back or restarting from the beginning every time they return.

I am even trying the troubleshooting process with AI.


CarrieMN89
Novice II
  • Author
  • Novice II
  • September 10, 2025

Hi, I wanted to give an update on the “Save Progress and Resume" feature for videos in Storyline. I've been able to get it working. :) I've created a step-by-step guide on how to set it up. It might need a few more tweaks, but it's working in the LMS.