NOTE: I should have added Archiving Courses to the title of this, as it is related.
We recently started to use the Archive Course feature, instead of our home-grown process for retiring courses based on Community best practices. In this effort, we learned that when you archive a course, that course information will no longer appear in a learner’s Transcript page, while it will still appear on their My Activities page. That’s frustrating and surprising; I would love to know the rationale behind that choice if anyone knows it.
In our research, we also noticed that an individual can no longer download their own My Activities page, although a SuperAdmin can use the Personal Summary feature to download it for them. (I’m quite sure that people used to be able to download their own My Activities page as a PDF; does anyone remember that too? does anyone recall when that changed?).
That leaves me wondering, what other critical differences are there between the My Activities and My Transcript page and what appears on them? Are there any learning items a learner may have been assigned/completed that do not appear on a manager’s My Team page?
I’ve already read the documentation: https://help.docebo.com/hc/en-us/articles/33822223877394-Archiving-courses
It doesn’t mention that the transcript does not include archived course information. I learned that through the Community.
What else have you learned? How are you using both features?
