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Best Answer

One person attended outside training

  • Jul 10, 2026 6:21 PM UTC
  • 4 replies
  • 138 views

aglenzer

Can someone advise as to how I would enter a course that one person took from an outside vendor. I have the certificate of completion.

 

Best answer by dklinger

Love questions like this ​@aglenzer - as our colleagues mentioned? The external training app is a decent choice. A few questions though:

  • is the course also offered internal?
  • is the course from the external source a “strong equivalent”?
    • does anyone really care that the course happened externally (maybe you are interested in purely the time and date stamp and record availability in the learning transcript)?

I am asking these because not for nothing? Here is a very plausible option B.

You could:

  • (Generate an account for them as needed)
  • Ask the person for an “official record” - a cert from that other learning system for example
  • Enroll the person in said equivalent course
  • Mark them as completed with the date stamp and score
  • Call it a day without over engineering anything

I hope that is some interesting food for thought. Enjoy. Let us know the way you take care of this one.

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4 replies

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  • Novice II
  • Jul 10, 2026 6:25 PM UTC

You may find using the External Training App useful.  Here’s information on it: Activating and managing the External training app – Docebo Help & Support


Jessica Tart
Helper II
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I would add that as an External Training item (External Training > Manage). 


dklinger
Hero III
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  • Hero III
  • Answer
  • Jul 10, 2026 7:12 PM UTC

Love questions like this ​@aglenzer - as our colleagues mentioned? The external training app is a decent choice. A few questions though:

  • is the course also offered internal?
  • is the course from the external source a “strong equivalent”?
    • does anyone really care that the course happened externally (maybe you are interested in purely the time and date stamp and record availability in the learning transcript)?

I am asking these because not for nothing? Here is a very plausible option B.

You could:

  • (Generate an account for them as needed)
  • Ask the person for an “official record” - a cert from that other learning system for example
  • Enroll the person in said equivalent course
  • Mark them as completed with the date stamp and score
  • Call it a day without over engineering anything

I hope that is some interesting food for thought. Enjoy. Let us know the way you take care of this one.


  • Novice III
  • Jul 13, 2026 7:35 PM UTC

One note: My leaders don’t like External Training listings because it means they have to look in two spots to see what training their direct reports received. I enter external training as a regular course, but in the description, I put the name of the org that did the training and a link to that training on their website. I also PDF the certificates earned and any information I am given about what the training covered, and attach them to Course Materials, using the File Repository Area widget.

Hope that helps you!