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Question

Tracking Password Changes with Timestamps in Docebo

  • March 24, 2025
  • 4 replies
  • 114 views

TFinley
Novice II

Hi everyone,

Is there a way to generate a report that specifically tracks when a password was changed, along with a timestamp? The Audit Trail report doesn’t seem to explicitly label password resets—it uses terms like "User Modified," which could refer to multiple types of changes.

I don’t need access to the actual password, but I’d like to determine who made the change and when. Has anyone found a reliable way to track this information?

Appreciate any insights!

4 replies

hailey.gebhart
Helper III
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Hi there!

 

This is also an issue we have been experiencing. We are starting to work more in Connect, and a log of the before/after would be ideal. I have created an Idea for something like this here: Audit Trail Update Events Should Log the Data of the Change | Community.

 

In terms of your issue, I unfortunately do not have any recommendations for passwords. If you are interested in something similar for information that requires less security, the only solution I have found is using Docebo Connect. Set up a lookup table with the user id and required information, trigger on a user update webhook, then create a log of the new and old updated information if it is different from the previous log. You can create more than one if you want current/update log or keep it in one table of just logs depending on your use-case. Then you will need to export and reset the lookup table every-so-often.

Sorry I can’t be more use. This is a feature that should be native to Docebo, but it unfortunately isn’t right  now.


lrnlab
Hero III
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  • Hero III
  • March 24, 2025

Agree I do not see any such option under the audit trail. Looked at the API’s as well but none are specific to when a user changed their password.

What is the issue you are trying to resolve?


TrishAH
Helper II
  • Helper II
  • March 31, 2025

This might sound silly but have you exported the Audit Trail report you generated? I’ve found additional information in the export that wasn’t in the onscreen view.


hailey.gebhart
Helper III
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@TrishAH The payload of Audit Trail reports does not include historical information prior to the change. It might include the user’s current details, but not prior ones or an indication of which changed.