User has passed an ILT Course

Hi ​@CDoerger, there are a range of solutions that you can setup to “pass” an ILT. It could be that the user logged into a webinar, or that the attendance was marked as present, an instructor evaluation or passing a test. It is based on how you have the Course setup.

I had the  course set up as attendance-based. The notification didn’t trigger. 

Hi ​@CDoerger,

I’m a new Admin so I’m not sure if this is helpful, but this is what my team has done for our ILT sessions where we just need learns to ‘attend’ and they’re marked as attended/completed for that course.

1. We created the ILT session/event as a course. Specifically, for us they are in a Learning Plan.
2. Learners are enrolled, or they self-enroll.
   • This triggers a notification that they’ve been enrolled in a course--the course being the ILT session.
3. Then, once they’ve attended the session, the notification is triggered that they’ve completed the course.
4. This is how the Notifications setting looks for that one:

   •  

     We’re still in a Soft Launch phase and so we don’t have the Filter set to All Users yet, only those users in this phase.
5. General Settings:

To setup the actual body of the email was a bit trickier. I wanted to use HTML and CSS, so that took a bit to configure.

Not sure if that’s helpful at all. If you’re looking for help with the source code part I can try to help.

​@CDoerger , also, are you trying to have an email sent or the platform notification? If it’s email-based, do you have other notifications that are working? We had an issue where our emails were being blocked by our IT dept. Once we figured that out--because the in-platform notifications were working--they had to “whitelist IP’s in our antispoof ruleset”.

​@jwilson Thanks. We have other email notifications that are working. It’s a good thought, though. 

We have also used the enrollment notification and it works fine when we enroll a user in an ILT course. I’m looking for a notification that can be used once the attendance is marked or a manual completion is done by a Power User. I’m just really not sure what the system means by “passed”.  Thanks again for responding!

Attendance based, and you took attendance and marked the user present? 

And the user’s enrollment status changed to complete?

Just making sure. 😉

​@dwilburn Yes. 

It appears that the trigger is “evaluation”. Thanks ​@lrnlab - Now I need to research Evaluation-based. Haven’t used it yet - thanks all!

P.S. Why can’t the Knowledge document include that very basic information?

​@CDoerger I thought it was referenced in the Notifications article but it is not...you can ask support to update the KB article if you find it’s not clear or is missing some information.

As soon as I get a raise…. ;-) Thanks again for the assistance!

That one caught me too as “passing” really means completing And there are several different ways an ILT is completed.

Whichever one you use will trigger the notification. 

Result: I ultimately went with the “Learner completed a course” for the session notification. Both have pro’s and con’s. Ultimately, I didn’t use the “User passed an ILT session” due to the need for the Evaluation-based criteria. It ends up showing the user a “maximum” score. Since we don’t score our ILTs this would just add confusion. 

The downside to the “Learned completed a course” is the need to selectively add ILT courses to the notifications as new courses come up. This notification will include e-learning, so I can’t add all courses to keep it simple. Hope that makes sense.