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mbauerNovice II

posted in Product Q&A

I am trying to upload a csv file to create users but those names do not appear

UPloading csv files for user groups

elainethetrainerHelper I

asked in Product Q&A

Trouble editing CSS font settings for widgets; How to select dynamic classes?

Yellow and black font-family was successfully modified, but red over-rules font-weight settings.See above for reference. I can successfully edit the font-family for both “.title.ng-star-inserted” and “.subtitle.ng-star-inserted” but all attempts to edit the font-weight are being ignored. Red is the “dynamic” CSS class and green shows my CSS edits, you can see my “font-weight: 300;” is being ignored. The class in red (_ngcontent-wrv-c73) is apparently “over-ruling” the font-weight determination, however, it changes every time the page refreshes, specifically the middle 3 values (e.g. it will change from _ngcontent-wrv-c73 to _ngcontent-ilw-c73).Do I need to use a different class selector? Or is there a way to target classes that are dynamic?

JasonQContributor I

asked in Product Q&A

What's that little red dot?

In accessing an existing user’s profile, I sometimes see a little red dot in the upper right corner of the branch’s folder icon. Can anyone tell me what that means?

LxSA5Novice I

posted in Product Q&A

Trouble trying to decipher what's in the Error Logs

I find the error logs do not provide enough information about the error(s). It’s too cryptic and you either assume or guess at what the information might be. For example, opened an error log after trying to enroll users via CSV. Typically in the first column it shows numbers. What do these numbers indicate? Next column shows the error, “Invalid enrollment fields data provided.” Which enrollment field(s) is it? There must be a better way to identify or explain what we’re seeing in the log. Possibly add column headers with meaningful labels to avoid confusion or guessing...just a thought. Any assistance would be appreciated.

ReziAdminNovice I

posted in Product Q&A

Using Custom Domain as the DKIM email setting to send email notifications

Does anyone have experience using the custom domain as the domain that sends emails and notifications from? We are working with Docebo support and they are saying it is not recommended. Seems odd and a bad user experience to not allow that.

Annarose.PetersonHero III

asked in Product Q&A

Localization Tool: what is the getmoreuser module?

I’m making some label updates in the Localization tool and we need to change a specific label across the whole system. I am also tracking all the changes made on spreadsheet and making note of the module and where in the system the change is happening.But I cannot seem to find what the the “getmoreuser” module changes. I’m totally missing it when I search for it, anyone happen to know what that module is used for?Screenshot of localization tool filtered for the module

KTJDHelper II

posted in Product Q&A

Max number exceeded by 1

We are having a strange issue at the moment where some of our sessions are exceeding the max capacity by 1. e.g. if the max number is 16 places, unexpectedly we are getting 17 enrolments. i don’t know if its an issue with waiting lists but we can’t figure out what’s going on.Anyone else experiencing this?

kennedyschultzNovice I

asked in Product Q&A

Problem adding assets to channels

Hi there!New Docebo user here--I was trying to add assets to a new channel, and the plus button didn’t give me an option to add content, only add a new channel. screenshot of ‘Add’ in Asset section of channelI took the Channels course in Docebo U, and tried exploring other settings but couldn’t find a solution--can you point me in the right direction? or is this a glitch?Thanks,Kennedy

MauroBorghesiNovice III

posted in Product Tips & Tricks

Notifications and learner journey

Hi everybody,I’m trying to figure out how to design an effective Learner Journey and when it comes to engagement you cannot neglect communication, i.e. notifications triggered automatically by the system.We have a series of Learning Plans composing an actual “learning path” for several kinds of professionals, but while on the one hand I can grant progression and communication of that progression (with emails, badges, etc), the Learning Plans must physiologically evolve over time.For example, if a Learning Plan was completed by a Learner, so they got their congrats handshake and badge, but after some time I need to add a new course to the Learning Plan itself, is there a simple way to configure a mild notification that they should keep up with news and updated learning contents?Or: let’s assume I created a course specifically for Marketing people and I want them to be acknowledged of it: how can I notify a certain pool of users (say, a Group or a Branch) that a certain course (for examp

dklingerHero III

posted in Product Q&A

Stuck background jobs

Morning world.We are noticing that we have stuck background jobs. It looks like the system decided to take off for Veteran’s day and didnt let anyone know.Anyone else finding it? We did put a ticket in.

stefano.rotunnoDocebian

posted in Product Q&A

Create a course Wishlist

I think it would be really helpful for the users of any platform to be able a wishlist in Docebo for courses that they like to take in the future. Something like on Netflix, series that you haven't seen yet, but you’re interested and you want to start watching.

Claire BarnardContributor I

posted in Product Q&A

Prevent power users from self-enrolling into learning plans but still have viewing access

We have a power user profile that is only used to run reports on their assigned users. In order for the power user to be able to see the courses/learning plans int their user’s User Summary Report, and on other reports, we needed to enable the following permissions:View Courses View Learning Plans and assign the power user to the specific learning plan resourcesHowever, it appear that these power users can search for the learning plans in their search bar and enroll into the learning plan. We tried changing the enrollment setting on the courses in each learning plan to “admin must enroll user”, but the learning plans still appear and can be enrolled into. How can we remove this power users ability to enroll into these learning plans while still being able to see the courses/learning plans their assigned users are enrolled in?

CcorderNovice II

asked in Product Tips & Tricks

Custom CSS For Course Catalog Page

Has anyone created CSS to add an image to a course catalog page? I have not been able to figure it out. Thanks!

gcrawford88Contributor III

asked in Product Q&A

CPE/CEU and automatically calculating the hours

So we have ILT courses that are tied to continuing education and the number of hours the user attended the course. I see where we can put in the CPE’s for a course but it appears it is an all or nothing sort of proposition. Has anyone figured a way to calculate the CPE’s based on the attendance of the user?

Terry GayleNewcomer

asked in Product Tips & Tricks

Test out options using assessments

Hi there!My team is working to create new learning programs and we want to enable learners to only consume content that is relevant to their current skill gap.Does anyone know if there are any options within docebo for assigning courses based on the results of an assessment? We are looking to create a test out option and have the results of the assessment dictate the assignment of specific courses rather than a full learning plan (ideally, we’d love to have a custom learning plan created based on the results of an assessment- not sure if this is possible with Docebo functionality?) Any workarounds we could leverage to have a similar outcome to what we are looking for? Thanks in advance!

monica.cheekHelper I

asked in Product Q&A

Does Completed Learning Plans change status if another asset is added?

If we were to add another asset to a learning plan (journey in our case) and a user has completed that learning plan, would their status change to in progress since we added the new asset or would it stay completed?

Ericclass2022Newcomer

posted in Let's Talk Shop

Welcome to Docebo

I am looking for some guidance on creating the Welcome to Docebo email to the entire Company

BHDanInfluencer I

asked in Product Q&A

Using certifications with Human Resources

Hello All,Hoping someone has a best practice to share for how you use certifications.The issue we are running into is only the user can view and print the certificate.We’d like to print and keep a copy on file for Human Recourses. If I go to reports and pull up a user and hit print on the certificate it just prints the description.We need it to capture the users name with it at least. The actual certificate would be great.Any ideas appreciated.

KMalletteHero I

posted in Integrations & APIs

I'm curious ... does anyone use SAP Enable Now? Does anyone use SAP?

Just curious if anyone works for a company that uses SAP. How does Docebo Learn work along side?Regards,KMallette

gracesharpeNovice I

posted in Product Q&A

Why does the data refresh take so long for reporting?

Everytime there is a data refresh it takes up most of the day, it seems highly inefficient for something that is tracked

DanielHero III

asked in Product Q&A

Language selection option for tests and surveys

Hi all,Another question about localization😀We’re planning to add Spanish captions to our English videos, but I’m wondering what to do about localizing the tests and surveys. I don’t suppose anyone has found a way to make the language of these items selectable?

cathypInfluencer II

posted in Product Q&A

Hi, We are about to turn on DCS in our platform, but before we do, I would really like to see how other companies are using it in their environment. If you would be willing to spend 15 minutes with me to show me how you are using it, I would be MOST grateful. It would really help me get a better overall understanding of the value it brings if I could see it “in action”. DM me if you are free for a quick chat.

janina.zieleckiInfluencer III

asked in Integrations & APIs

Notifications log via API

When I try to get the notifications log via /notifications/v1/notifications_log, I recieve the following error message:{ "name": "Bad Request", "message": [ "Notifications log functionality is not enabled or misconfigured." ], "code": 1001, "status": 400}How can I set up this functionality?

JChapNovice II

asked in Product Q&A

Calendar show more than 2 events per day in monthly view

Hi All, Wondering if anyone has been able to work out if/how you can get the calendar widget to show more than 2 events within the 1 day when looking at a monthly view? When I look at a calendar with more than 2 it has a plus button to see more, however would be interested if there is a way to make this show more (up to say 7)? Example below: ExampleThanks in advance!

mgreesonNewcomer

posted in Product Q&A

User enrollment import via csv

Currently unable to import user enrollments via the cvs file. Is there a problem with this function? When I choose to upload the file. I just get the waiting….. message.

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